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What's wrong with the Apple Watch?

Posted: 18 May 2015     Print Version  Bookmark and Share

Keywords:Apple Watch  taptic engine  ink  tattoo 

Apple Watch may be the most popular wearable right now, but users are already complaining about problems with the device.

Demand for the Apple Watch has clearly outstripped supply during the initial launch period. The small number of wearables trickling out to end-users can be blamed on trouble with the taptic engine, something Apple discovered prior to launch.

Apple also didn't notice at least one issue plaguing the Watch before it reached consumers: Incompatibility with ink.

Apple's quality-testing procedures helped it catch a flaw in the taptic engine before the device shipped, reports the Wall Street Journal. Apple tasked two companies to make the taptic engine, AAC Technologies in China and Nidec in Japan. The taptic engine uses a motor and sliding rod to create gentle taps on the wrist to notify wearers of incoming calls and messages.

Apple's quality assurance metrics found some taptic engines from AAC Technologies were bound to break over time. This forced the Watch maker to cut AAC from its supply chain and shift all taptic engine sourcing to Nidec.

- Eric Zeman
  Information Week

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