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SMBs see far-reaching benefits to tablet adoption, says study

Posted: 21 Mar 2014     Print Version  Bookmark and Share

Keywords:NComputing  tablet  SMB  business application 

NComputing, a provider of client virtualization solutions, has sponsored an independent, global survey of 300 IT professionals from small and mid-sized businesses (SMBs) on trends and challenges of tablet adoption. The research, conducted by Dimensional Research, shows that while SMBs, defined as 100 to 2,000 employees, see considerable business benefits to tablet adoption.

Compounding the problem, the participants acknowledge they face challenges in meeting this demand, particularly with the delivery of Windows applications to employees using tablets and securing business data.

SMBs worldwide are experiencing a rapid expansion of mobile device use in the workplace, thanks to an on-the-go workforce and today's Bring-Your-Own-Device (BYOD) trend. Seventy-five per cent of those surveyed have employees that use tablets for work. The benefits of tablet adoption were widely acknowledged, with 83 per cent responding that making business applications and data available on mobile devices would have a high or medium impact on their business.

Despite overwhelming enthusiasm to support employee tablet use, IT professionals agreed that there are many issues to sort out to make this a successful move. Sixty-three per cent of respondents report that tablet users have requested additional access to business applications and data beyond what they have today. Eighty-six per cent acknowledge challenges with giving employees access to Windows applications on their tablets. Further, concerns over security are heightened with the widespread use of BYOD, as seventy-five per cent of those surveyed acknowledge they worry about the security of business data on personal tablets.

All in all, the results of the survey demonstrate a present need for IT solutions that "fill the gap" by allowing users to securely access all the applications and files they need, including legacy Windows applications, from their device of choice. More and more organizations are realizing that in a world of hybrid devices, hybrid applications and hybrid file locations, they need a simple, secure and user-friendly way to organize and deliver essential assets to both BYOD and corporate-owned devices.

According to the survey, tablet adoption for business purposes among SMBs is gaining traction. In fact, 75 per cent of survey respondents have employees that use tablets for work. Also, 97 per cent stated that anytime, anywhere access to data and applications makes employees more effective, while 83 per cent said making business applications and data available on smartphones and tablets would have a high or medium business impact.

IT faces difficulties delivering legacy business applications to tablets. The survey revealed that 86 per cent of respondents said they face challenges giving mobile employees access to Windows applications on tablets. Forty-one per cent noted that they struggle with compatibility between Windows applications and mobile devices, while 34 per cent indicated that users have a poor experience when accessing Windows applications from tablets.

Additionally, IT professionals are concerned when employees use BYOD tablets for work. Fifty-six per cent worldwide have employees using BYOD tablets for work, in North America this increases to 64 per cent, the survey showed. Moreover, 75 per cent said they worry about the security of business data on personal tablets, while 43 per cent stated that they have user privacy concerns related to use of personal tablets.

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