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Fujitsu reveals support technology for cloud systems

Posted: 14 Mar 2014     Print Version  Bookmark and Share

Keywords:Fujitsu Laboratories  cloud  data centre  operations management 

Fujitsu Laboratories Ltd has developed a technology that supports the operations management of cloud systems by automatically generating the necessary procedure flows. It analyses and employs a variety of data relating to operations management that are stored in the cloud, including system logs, structural data and operations procedure manuals. Fujitsu Laboratories confirmed through in-house tests that about 30 per cent of the operations work could be automated.

As a result, the various operations data that are generated in the course of using cloud-based systems can be re-used, and operations management can be expected to become more efficient and reliable.

Fujitsu Laboratories has developed technology that can analyse operation manuals, and then extract those parts that various manuals have in common so as to infer what procedures can be standardized. It has also developed automated support technology that makes the development of automated execution flows for operational procedures more efficient, the company stated.

Technology for analysis of operational procedure manuals and automated support

Technology for analysis of operational procedure manuals and automated support

1. Technology for analysing operational procedure manuals

Using the following procedures, an analysis is performed on the operational procedure manuals that are read by operations managers: parts where the work is described are extracted and segmented so that the portioning of each procedure manual is minimized and re-use is maximized; superimposing the segmentation results, the shared procedures are inferred; the common operational procedures are then further segmented by their complexity and the operations work involved; and the time required to create automated operational flows and the current manual work times are then estimated to determine priority for automation.

In calculating the segmentation, the computation diverges as the combination problems are solved. However, as this technology seeks partial sequences in stages, time required for computations is reduced. As a result, analysis of operational procedure manuals, which requires over a month using conventional manual methods, could be performed in a matter of a few hours.

2. Automated support technology

If the operations manager describes in the operations design manual the bare minimum components involved in operation work such as service launches and stoppages, an automated operations flow can automatically be generated. In the operations design manual, the conditions for execution processing can also be specified, but because conditional branching and other implementation steps are automated, operation designer skills are not required. By describing the operation design manual in accordance with common procedures obtained from the analysis of the operational procedures, maintenance administration becomes easy using an automated operations flow with a high degree of re-use. The time required to create an automatically generated automated operations flow can be reduced by up to 90 per cent.

Automatically generated automated operations flow

Automatically generated automated operations flow

By using this technology, customers can re-use the various operations data generated in the course of operating their cloud-based systems, and operations can expected to become more efficient and reliable.

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