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Operators should leverage smart tech to de-risk mass transit

Posted: 09 Jan 2014     Print Version  Bookmark and Share

Keywords:fleet operators  transit vehicles  wireless communication 

Mass transit systems have today become prime targets for crime, especially in under-developed countries. In first world countries, they bear the brunt of the law for many unscrupulous insurance claims. Overall, the risk for mass transit fleet operators has increased manifold. They have responded to these developments partly by deploying technology and partly by training their staff; but a lot is left to be desired. This article discusses in detail how technology can de-risk mass transit operations while delighting the daily users.

The Smart Transit Solution (STS) addresses three primary concerns of fleet operators across the world: safety, service and efficiency.

The idea is to deploy multiple technologies on transit vehicles, such as video and audio analytics, GPS, wireless communications, accelerometer and SSD/HDD, to leverage a common system that will benefit every stakeholder.

Smart Transit Solution

Driver and staff

The solution provides a local display for the driver or staff to keep an eye on what is happening inside the vehicle or metro, without having their attention diverted from the controls. In a school bus, for example, the driver can check if all pupils are seated before he even starts the engine. As the solution is connected to a CAN-BUS interface, the driver can also monitor tyre pressure, engine oil level and other critical parameters. Videos of staff conducting safety drills can be recorded and used for training and development assessments.


For urban mass transit systems, every minute spent waiting is a loss of customer satisfaction. Since the STS includes a GPS and a cellular modem, commuters can track the whereabouts of their ride in real time and plan their route accordingly. They can also have mobile applications that will alert them once the transit vehicle leaves a particular stop.

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