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Gartner's top 10 predictions for '09

Posted: 23 Jan 2009     Print Version  Bookmark and Share

Keywords:video telepresence  virtualisation  IT industry  business process outsourcing 

The challenge of current world economic conditions is set to drive uptake of video telepresence in the next three years, with the travel industry losing out, according to market research firm Gartner Inc. Analysts forecast that HD-based video meeting solutions will replace 21 lakh airline seats annually, costing the travel and hospitality industry Rs.17,512.74 crore ($3.5 billion) per year.

"The challenge of the current economic conditions demands that every organisation revisit the need for face-to-face meetings," said Gartner research director Robin Simpson. "Telepresence is not the answer in every circumstance, and there will always be strong cultural and other reasons for face-to-face encounters, particularly here in Asia. But not every meeting needs to be face-to-face, and there is no doubt that telepresence and other approaches to virtual collaboration such as Immersive Workspace, which is built on top of Second Life, or yet to be released solutions will provide a real alternative for many businesses. Companies should put aside previous prejudices and bad memories of older video-conferencing services and seriously investigate these new technologies."

Gartner predicts 2009

The research firm has published an annual top 10 list of broad technology predictions selected from more than 100 predictions that its analysts present and review every year. The remaining predictions in this year's top 10 are the following:

• From 2009 to 2013, the server virtualisation software market will grow with a CAGR of 28 per cent, rising from Rs.9,006.55 crore to Rs.31,022.56 crore ($1.8 billion to $6.2 billion).—Virtualisation's impact on the IT industry has been dramatic and will continue to be the catalyst for change in infrastructure and operations until 2013. Organisations are looking at ways to cut costs, better use assets, and reduce implementation/management time and complexity. Virtualisation addresses all of these concerns. Gartner recommends that organisations openly evaluate and implement virtualisation at both server and desktop level to save money and remain competitive.

• By 2011, 30 per cent of consulting and systems integration revenue will be delivered via "cloud computing," a style of computing where massively scaleable IT-enabled capabilities are delivered "as a service" to external customers using Internet technologies.—Gartner's analysts said organisations should consider cloud-based delivery options from their consulting and systems integration provider as it will enable the delivery of a potentially more cost-effective solution.

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